Resources and Support
Social Services
Social services that meet the needs of the patients in a culturally sensitive way are critical for patients
with a chronic disease that requires an inordinate amount of resources.
Social services should:
- evaluate functioning in the community and at school/work
- provide for adequate social and medical services
- assess the need for financial assistance and make referrals to community services/resources
- make it a priority to obtain health insurance for patients (children and adults) and families with thalassemia
Social Services at CHRCO includes the following:
- Emotional/Mental Health Support:
- MSW Role: grief/crisis counseling and assessment/referrals for mental health resources.
- Resources: ACCESS (Mental Health Hotline in Alameda County) 1-800-491-9099; contact MSW for resources outside of Alameda County.
- Access To Care Support:
- MSW Role: referrals to hospital-based and community-based resources for lodging and transportation to ensure that our patients will have access to medical care at our program.
- Resources:
- Transportation
- Regional Transit Connection Discount Card Program (low-cost public transit in Bay Area) www.transit.511.org/disabled/RTDC.aspx.
- Paratransit (door-to-door service for individuals with physical disabilities in Alameda and Contra Costa Counties): www.eastbayparatransit.org.
- Southwest Airlines Green Pass Ticket Program (free airline tickets may be available for patients who live outside of the San Francisco Bay Area; contact MSW for details).
- Taxi vouchers and gas money (provided by CHRCO Social Services Dept as needed: contact MSW for details).
- Lodging
- Family House (CHRCO lodging program for patients who live outside the Bay Area; includes private bedrooms and communal bathrooms/kitchen; contact MSW for details).
- Hotel Discount Programs (hospital discounts for local hotels available; contact MSW for details).
- Section 8 Housing (public housing program for low-income individuals and families; contact MSW for details).
- Transportation
- Financial/Insurance Programs:
- MSW Role: referrals and advocacy for state medical insurance programs and financial assistance for low-income individuals.
- Resources:
- Health Insurance
- Medi-Cal: www.dhcs.ca.gov/services/medi-cal/Pages/ApplyforMedi-Cal.aspx.Contact MSW for various insurance programs under Medi-Cal, including Healthy Families, Alameda Alliance, Medi-Cal Managed Care, etc.
- California Children's Services (for people under age 21) www.dhcs.ca.gov/services/ccs/pages/default.aspx
- Genetically Handicapped Persons Program (for people age 21 and over) www.dhcs.ca.gov/services/ghpp/Pages/default.aspx.
- Disability Benefits
- Social Security Supplemental Income:www.ssa.gov/pgm/ssi.htm.
- Social Assistance
- cash aid, food stamps in Alameda County: www.alamedasocialservices.org.Contact MSW for details on the application process within and beyond Alameda County.
- Employment
- Department of Vocational Rehabilitation (state employment and life skills training program for individuals with disabilities): www.rehab.cahwnet.gov.
- Charitable Organizations
- Make A Wish Foundation (program for children under age 18 with transfusion-dependent, severe forms of Thalassemia and other life-threatening conditions): www.wish.org.
- The Wish Connection (program for children under age 18 with Thalassemia and other lifethreatening or chronic conditions): thewishconnection.org.
- Painted Turtle Camp (annual summer camp in Southern California for children ages 16 and under with transfusion-dependent Thalassemia and other chronic conditions) www.thepaintedturtle.org.
- Health Insurance
- Advocacy:
- MSW Role: to advocate for the educational and safety rights of our patients and families.
- Resources:
- Educational
- 504 Plan and IEP (for school-age children who require special accommodations for their academic curriculum due to health and other conditions): www.ed-center.com/504.Contact MSW for details on how to initiate these programs in your local community
- Legal
- East Bay Community Law Center (legal aid center in Alameda County for low-income families): www.ebclc.org.
- Domestic Violence
- CHRCO Center For Child Protection (counseling for children and families who are victims of domestic violence).
- Alameda County Family Justice Center (counseling, legal assistance, and law enforcement resources for domestic violence victims): www.acfjc.org.
- Educational